Ratings & Reviews

Overall Rating

5(57 reviews)96.5% of customers recommend this property

Rating Per Category

Parking
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Grounds
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Resident Reviews

submitted by Laketia M. - |Recommended: YesMean I just move here — So fear so good lease consultant they is helpful anytime I call they answer phone they respectfully
submitted by DWAYNE B. - |Recommended: YesMy home — This complex is great I love my apartment it’s lot of space washer dryer it’s a nice neighborhood Stores and convenient
response from property -Dear Dwayne, Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Team Hilltop will be thrilled to hear your feedback! Thank you, Quest Management Group
submitted by LaTasha H. - |Recommended: YesGreat Patience — As I'm a new resident and have had to face several different issues before move in date, the staff has been super patient with me and my situation. Noelle who I've worked with more closely has been the BEST at customer service, even when I'm sure I'm on her nerves and she wants to do something else, she has maintained the best patience and customer service. I'm super pleased.
response from property -Dear Latasha, Thank you for the 4-star review! Team Hilltop will be thrilled to hear your feedback! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Coretta J. - |Recommended: YesPotential — Pros - Great location in proximity to local highways and metro The apartments are big Cons - Mice issue Potential for noisy neighbors
response from property -Dear Coretta, Thank you for your feedback and being our valued resident of Hilltop Apartments. It's our priority to offer a well-maintained comfortable apartment home. Please contact us at your earliest convenience at questcorp@liveqmg.com or (410) 764-0539. I would like to speak with you directly to discuss a prompt resolution to your concerns and options for your recommendations. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
submitted by Niteroi C. - |Recommended: YesThis is a great place. — I love living here. Hilltop is very well kept, comfortable and a peaceful place to call home.
response from property -Dear Niteroi, Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Team Hilltop will be thrilled to hear your feedback! Thank you, Quest Management Group
submitted by Asya A. - |Recommended: YesIt’s good — It’s not bad to live here, but the apartment could use some adjustments.
response from property -Dear Asya, Thank you for your feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home. We want everyone to have a 5-star experience. If there is anything you would like to discuss, please contact us at questcorp@liveqmg.com or (410) 764-0539. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
submitted by Briona W. - |Recommended: YesIts doable — its good for location and a first time renter
response from property -Dear Briona, Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Team Hilltop will be thrilled to hear your feedback! Thank you, Quest Management Group
submitted by Thomas L. - |Recommended: YesQuality of service is great. — It has improved in the past 2 years of me living here. Very good system in place and courteous service. Maintenance is good. The communicate very well. Their automated system is great. No problems getting maintenance, paying rent and communicating with the office. Neighbors are courteous. I love the location. Keep up the good work Hilltop.
response from property -Dear Thomas, Thank you for your feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home. We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
submitted by Essington G. - |Recommended: YesGreat community to live in — I enjoy it great size units staff are great it a little rough on parking but other than that nice place
response from property -Thanks Essington for taking the time to share your experience living at Hilltop. We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Samuel - |Recommended: YesService Request 5 Stars — Mr Gilbert one of the maintenance crew has been my best experience so far since I moved in to this apartment. He’s so wonderful with great customer service 👏
response from property -Dear Samuel, Thank you for taking the time to leave your 5-star recommendation. I cannot wait to share your feedback with Team Hilltop. We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Ashley B. - |Recommended: YesReview — This is my first week in my new apartment so my views may change. I'm still kind of frustrated because we were told we were getting a top unit but after signing the lease our unit is on the second floor. I can hear mumbled sounds of people talking and the person above me walking around. The most annoying thing is the pipes are loud when they shower so the water sound wakes me up. The are a few paint splashes that look dirty but I am submitting my checklist so maintenance can come fix this. There is ample parking. The neighborhood is pretty quiet and we are close to the metro station.
response from property -Dear Ashley, Thank you for taking the time to leave a 4-star recommendation for Hilltop Apartments. We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Our priority is to offer a well-maintained and comfortable apartment home. We strive daily to provide outstanding service to our community members. Your feedback is extremely valuable to us. Thank you again for being our valued resident! Thank you, Quest Management Group
submitted by Roshon T. - |Recommended: NoAppliances showed be changed — Appliances are old and not really working.
response from property -Dear Roshon, I'm sorry to hear we have not lived up to your expectations. It's our priority to offer a well-maintained comfortable apartment home. Please reach out to us at your earliest convenience at questcorp@liveqmg.com or (410) 764-0539. I would like to speak with you directly regarding the issues you're experiencing and discuss a prompt resolution so that you can start enjoying your home again. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
submitted by Brandel - |Recommended: YesGreat — Noelle is a great leasing manager . She is always helping me out.
response from property -Dear Brandel, We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Our priority is to offer a well-maintained and comfortable apartment home. We strive daily to provide outstanding service to our community members. Your feedback is extremely valuable to us. Thank you again for being our valued resident , Quest Management Group
submitted by Anthony B. - |Recommended: YesThanks for being Awesome — I have been living at Hilltop since 2015- and I really appreciate the new staff from leasing, managers and maintenance to the contractors. They are very professional and service all of my needs and they are friendly and know their stuff
response from property -Dear Anthony, Thanks so much for your 5-star recommendation . We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Almaroof, M. - |Recommended: YesGreat and Friendly Staff — I just moved in and received great customer service from Noelle , Queinece and Lauren . I hope to be a life long tenant of theirs
response from property -Thanks, Almaroof for taking the time to submit your 5-star recommendation. We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Hilltop Apartments", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Hilltop Apartments", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose