Ratings & Reviews

Overall Rating

5
(63 reviews)
96.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Eugene P. - |Recommended: YesIts a HOME — great customer service from staff of the property. closer to train station. closer to hospital, closer to the grocery store .its just a walking distance to everything one needs and above all they make you feel at home. security on point .you will love living here.
response from property -Thank you for the kind words, Eugene! We’re so happy that you are enjoying our community. Our goal is to continue to continue provide great customer service to awesome residents like you. Thanks again!
submitted by Robert H. - |Recommended: YesIt's a nice property, but need pest control a lot of maintenance work. — It's good and convenient to a lot of access around it.
response from property -Mr. Hage, On behalf us all of Hilltop Apartments I would like to thank you for sharing this great review! We will be sharing your feedback amongst our team. We want everyone to have a 5-star experience. And it sounds like we hit the mark with you. Thank you, Quest Management Group
submitted by Ken D. - |Recommended: YesWhat I think of hilltop — Heard bad reviews but so far the place is being renovated and looks good so far.
response from property -Hello Ken Do, Thank you for your review. We are so happy you enjoy the renovations at Hilltop. We think they are pretty great as well. Thanks again!
submitted by Michael W. - |Recommended: YesBetter — Better not best
response from property -Michael, Thank you so much for taking the time to leave a review. We appreciate your and your feedback.If you need anything please give us a call at 301-731-5740. Thank you, Quest Management Group
submitted by Miriam L. - |Recommended: YesI'd give them a solid C. Just Average. — The place is nice if you are just starting out. The maintenance is fast, and the office is relatively responsive and friendly. The units are old, the washer machine attaches to the nozzle of the kitchen sink which is something I had never seen before in my life. To say this complex is ghetto - would do it justice. I don't feel unsafe, it's just ghetto. The neighbors are loud, there are domestic disputes happening regularly I know because the walls are thin and of course...mice. I caught and killed 2 in my unit alone. It got bad in the colder months. Maintenance did respond when I put in a service call about the pests, but it didn't help much. They do have an exterminator that visits regularly - but unfortunately I still dealt with pest and vermin during my lease. Overall, for the how conveniently located it is to the Metro and to my job, I can't complain too much. But will not lease again, the rent is increasing and I know for a fact I can get more BANG for my buck elsewhere. A 1 bedroom apartment her is NOT worth more than 1,300 a month. Period. If you can find better, you should. You won't HATE it, but you certainly won't LOVE you experience here.
response from property -Dear Miriam, I'm sorry to hear we have not lived up to your expectations. It's our priority to offer a well-maintained comfortable apartment home. Please reach out to us at your earliest convenience to 301-731-5740. We would like to speak with you directly regarding the issues you're experiencing and discuss a prompt resolution so that you can start enjoying your home again. We appreciate your feedback and cannot improve without it. Thank you, Hilltop Management Team
submitted by Lyneatha W. - |Recommended: YesI've only been here a month and so far other than the walls being thin, I have no complaints. — Management is friendly and professional and try to keep you informed on things that are going on and may impact you.
response from property -Thank you Lyneatha for your positive review .
submitted by Laketia M. - |Recommended: YesMean I just move here — So fear so good lease consultant they is helpful anytime I call they answer phone they respectfully
response from property -Greetings Lakeyia, Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Team Hilltop will be thrilled to hear your feedback! Thank you, Quest Management Group
submitted by DWAYNE B. - |Recommended: YesMy home — This complex is great I love my apartment it’s lot of space washer dryer it’s a nice neighborhood Stores and convenient
response from property -Dear Dwayne, Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Team Hilltop will be thrilled to hear your feedback! Thank you, Quest Management Group
submitted by LaTasha H. - |Recommended: YesGreat Patience — As I'm a new resident and have had to face several different issues before move in date, the staff has been super patient with me and my situation. Noelle who I've worked with more closely has been the BEST at customer service, even when I'm sure I'm on her nerves and she wants to do something else, she has maintained the best patience and customer service. I'm super pleased.
response from property -Dear Latasha, Thank you for the 4-star review! Team Hilltop will be thrilled to hear your feedback! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Coretta J. - |Recommended: YesPotential — Pros - Great location in proximity to local highways and metro The apartments are big Cons - Mice issue Potential for noisy neighbors
response from property -Dear Coretta, Thank you for your feedback and being our valued resident of Hilltop Apartments. It's our priority to offer a well-maintained comfortable apartment home. Please contact us at your earliest convenience at questcorp@liveqmg.com or (410) 764-0539. I would like to speak with you directly to discuss a prompt resolution to your concerns and options for your recommendations. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
submitted by Niteroi C. - |Recommended: YesThis is a great place. — I love living here. Hilltop is very well kept, comfortable and a peaceful place to call home.
response from property -Dear Niteroi, Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Team Hilltop will be thrilled to hear your feedback! Thank you, Quest Management Group
submitted by Asya A. - |Recommended: YesIt’s good — It’s not bad to live here, but the apartment could use some adjustments.
response from property -Dear Asya, Thank you for your feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home. We want everyone to have a 5-star experience. If there is anything you would like to discuss, please contact us at questcorp@liveqmg.com or (410) 764-0539. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
submitted by Briona W. - |Recommended: YesIts doable — its good for location and a first time renter
response from property -Dear Briona, Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Team Hilltop will be thrilled to hear your feedback! Thank you, Quest Management Group
submitted by Thomas L. - |Recommended: YesQuality of service is great. — It has improved in the past 2 years of me living here. Very good system in place and courteous service. Maintenance is good. The communicate very well. Their automated system is great. No problems getting maintenance, paying rent and communicating with the office. Neighbors are courteous. I love the location. Keep up the good work Hilltop.
response from property -Dear Thomas, Thank you for your feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home. We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
submitted by Essington G. - |Recommended: YesGreat community to live in — I enjoy it great size units staff are great it a little rough on parking but other than that nice place
response from property -Thanks Essington for taking the time to share your experience living at Hilltop. We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Hilltop Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Hilltop Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose