Ratings & Reviews

Overall Rating

rating out of 5(122 reviews)

Rating Per Category

Parking

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Resident Reviews

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submitted by Jerald R. - Oct 02, 2023|Recommended: YesOn-Call Maintenance Excellence — Although the maintenance tech who turned-over my apartment did an unprofessional job, the maintenance tech with dreadlocks and glasses is a knowledgeable, professional and hard working technician, and he's appreciated.

response from property - Oct 03, 2023Jerald, Thank you so much for taking the time to leave a review! We appreciate your feedback and are glad that the office staff provided excellent service during your visit. Thanks so much for sharing your experience with us- we are pleased to hear that you are enjoying your home. We value your residency at Hilltop Apartments and we're grateful for your positive feedback. Please don't hesitate to reach out to us if there's anything more, we can do! Kindly, Quenicece Lucas

submitted by Gerard L. - Sep 22, 2023|Recommended: YesFriendly — She is a nice lady was friendly, i give her 5 Stars

response from property - Sep 25, 2023Gerard, Thank you so much for taking the time to leave a review! We appreciate your feedback and are glad that the office staff provided excellent service during your visit. Thanks so much for sharing your experience with us- we are pleased to hear that you are enjoying your home. We value your residency at Hilltop Apartments and we're grateful for your positive feedback. Please don't hesitate to reach out to us if there's anything more, we can do! Kindly, Jackie Griffith Assistant Community Manager

submitted by Artisa B. - Sep 15, 2023|Recommended: YesThank You — Johnise and Tonya were great with my overall experience. I feel right at home. Thank you for being the best

response from property - Sep 15, 2023Artisa, Thank you so much for taking the time to leave a review! We appreciate your feedback and are glad that the office staff provided excellent service during your visit. Thanks so much for sharing your experience with us, Artisa! We are pleased to hear that you are enjoying your home. We value your residency at Hilltop Apartments and we're grateful for your positive feedback. Please don't hesitate to reach out to us if there's anything more, we can do! Kindly, Quenicece Community Manager

submitted by Ali R. - Sep 15, 2023|Recommended: YesOffice Staff Are Very Helpful — Johnise has done a remarkable job helping us with leasing out apartment home. From out initial visit to signing our lease, she has been remarkable.

response from property - Sep 15, 2023Ali, Thank you so much for taking the time to leave a review! We appreciate your feedback and are glad that the office staff provided excellent service during your visit. Thanks so much for sharing your experience with us, Ali! We are pleased to hear that you are enjoying your home. We value your residency at Hilltop Apartments and we're grateful for your positive feedback. Please don't hesitate to reach out to us if there's anything more, we can do! Kindly, Quenicece Community Manager

submitted by Maria( I. - Sep 11, 2023|Recommended: YesApartament — Manager and employee are all sweet hearts willing to go extra mile to make you feel at home my son loves it can’t put a price on happiness would recommend this place the best very clean and nice love it 😍

response from property - Sep 15, 2023Maria, Thank you so much for taking the time to leave a review! We appreciate your feedback and are glad that the office staff provided excellent service during your visit. Thanks so much for sharing your experience with us, Maria! We are pleased to hear that you are enjoying your home. We value your residency at Hilltop Apartments and we're grateful for your positive feedback. Please don't hesitate to reach out to us if there's anything more, we can do! Kindly, Quenicece Community Manager

submitted by Arabang K. - Sep 07, 2023|Recommended: YesGreat People. Compassionate. Big On Safety — thank you all for being here for us. thank you

response from property - Sep 15, 2023Koloi, Thank you so much for taking the time to leave a review! We appreciate your feedback and are glad that the office staff provided excellent service during your visit. Thanks so much for sharing your experience with us, Koloi! We are pleased to hear that you are enjoying your home. We value your residency at Hilltop Apartments and we're grateful for your positive feedback. Please don't hesitate to reach out to us if there's anything more, we can do! Kindly, Quenicece Community Manager

submitted by Tiffany Y. - Aug 31, 2023|Recommended: YesMove In Review — Thank you so much I really appreciate you Great customer service, excellent follow-up, great report and great attention to detail. I truly appreciate your help. Thank you

response from property - Aug 31, 2023Tiffany, Thank you so much for your positive review! We sincerely appreciate your residency and look forward to providing you with continued exceptional service! Kindly, Quenicece Lucas Pronouns: she, her, hers Community Manager Hilltop Apartments 5345 85th Avenue New Carrollton, MD 20784 301.731.5740 -O 301.577.4492-F www.liveatha.com Click here to check out Hilltop! "The Quest Pledge is to Never Compromise the Integrity of Our Customer Service."

submitted by Bianco M. - Aug 24, 2023|Recommended: YesProfessional And Prompt — I would like to thank Anthony for his prompt and professional service, Anthony went above and beyond to take care of my issue. He is a real asset to your company.

response from property - Sep 06, 2023Bianco, Thank you so much for taking the time to leave a review! We appreciate your feedback and are glad that the office staff provided excellent service during your visit. Thanks so much for sharing your experience with us- we are pleased to hear that you are enjoying your home. We value your residency at Hilltop Apartments and we're grateful for your positive feedback. Please don't hesitate to reach out to us if there's anything more, we can do! Kindly, Quenicece Community Manager

submitted by Katherine I. - Aug 24, 2023|Recommended: YesVery Professional — Johnsie is very professional, made my process experience easy and went out of her way to help me with my question. Definitely recommend.

response from property - Sep 06, 2023Katherine, Thank you so much for taking the time to leave a review! We appreciate your feedback and are glad that the office staff provided excellent service during your visit. Thanks so much for sharing your experience with us,we are pleased to hear that you are enjoying your home. We value your residency at Hilltop Apartments and we're grateful for your positive feedback. Please don't hesitate to reach out to us if there's anything more, we can do! Kindly, Quenicece Community Manager

submitted by Oviemuno E. - Aug 24, 2023|Recommended: YesGreat Job — Jackie is doing a great job making sure she took care of all the clients as they come. We were many but she handled it.

response from property - Sep 06, 2023Oviemuno, Thank you so much for taking the time to leave a review! We appreciate your feedback and are glad that the office staff provided excellent service during your visit. Thanks so much for sharing your experience with us! We are pleased to hear that you are enjoying your home. We value your residency at Hilltop Apartments and we're grateful for your positive feedback. Please don't hesitate to reach out to us if there's anything more, we can do! Kindly, Jackie Griffith Assistant Community Manager

submitted by Destiny H. - Aug 24, 2023|Recommended: YesAwesome Service — She was great Very awesome service 10 10 will recommend

response from property - Sep 06, 2023Destiny, Thank you so much for taking the time to leave a review! We appreciate your feedback and are glad that the office staff provided excellent service during your visit. Thanks so much for sharing your experience with us-we are pleased to hear that you are enjoying your home. We value your residency at Hilltop Apartments and we're grateful for your positive feedback. Please don't hesitate to reach out to us if there's anything more, we can do! Kindly, Quenicece Community Manager

submitted by Val C. - Aug 14, 2023|Recommended: YesPerfection — Wilfredo was very knowledgeable in what needed to be fix. He was efficient timely and fix my tub to perfection

response from property - Aug 15, 2023Thanks so much for sharing your experience with us! We are pleased to hear that you are enjoying your home. We value your residency at Hilltop Apartments and we're grateful for your positive feedback. Please don't hesitate to reach out to us if there's anything more we can do! Kindly, Jacqueline

submitted by William P. - Aug 14, 2023|Recommended: YesGreat Maintenance — Anthony came into my apartment and fixed everything in a timely fashion, i really appreciate it and he deserves a raise

submitted by Schawari H. - Aug 14, 2023|Recommended: YesI Have My Life Back — TONYA GAVE ME MY LIFE BACK SHE WAS WONDERFUL, UNDERSTANDING AND VERY PROFESSIONAL. I DONT THINK I COULD HAVE ASK FOR A BETTER PERSON TO HELP ME WITH THIS THAN HER. SHE NEEDS A RAISE

submitted by Lisette M. - Aug 11, 2023|Recommended: Yes5 Star Service — Johnise, I rate 5 star service she was excellent and very patient. Kindly, Lisette

response from property - Aug 11, 2023Thanks so much for sharing your experience with us, Lisette! We are pleased to hear that you are enjoying your home. We value your residency at Hilltop Apartments and we're grateful for your positive feedback. Please don't hesitate to reach out to us if there's anything more, we can do! Kindly, Quenicece Community Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Hilltop Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Hilltop Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose

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Frequently Asked Questions

What is the overall resident rating for Hilltop Apartments?

Hilltop Apartments has an overall rating of 5 out of 5 stars, based on 122 resident reviews.

What percentage of residents recommend Hilltop Apartments?

According to the reviews shown, 96.7% of residents recommend Hilltop Apartments.

How do residents rate the staff at Hilltop Apartments?

Residents rate the staff at Hilltop Apartments at 5 out of 5.

How is maintenance rated by residents at Hilltop Apartments?

Residents rate maintenance at 5 out of 5.

How is parking rated by residents at Hilltop Apartments?

Residents rate parking at 5 out of 5.

Pet Policy

Pets are welcome within this community, subject to the following conditions and restrictions. General Policy: Both dogs and cats are permitted. A maximum of two (2) pets per apartment is allowed. The combined pet weight may not exceed seventy-five (75) pounds. Breed restrictions and management approval apply. Pet Fee: $150 per pet, due at move-in. Monthly Pet Rent: $25 per pet, due with monthly rent. Quest Management Group, LLC restricts the following breeds (including any mix containing one or more of the breeds listed below) from residing within any Quest community: American Bulldog, American Pit Bull Terrier, American Staffordshire Terrier, Staffordshire Bull Terrier, Akita, Boxer, Bulldog, Bull Mastiff, Bull Terrier, Chow Chow, Cane Corso, Dalmatian, Doberman Pinscher, Dogo Argentino, Great Dane, German Shepherd, Mastiff, Rottweiler, Shepherd Dog, Siberian Husky, and Wolf or Wolf-Hybrid breeds. This list is subject to modification or expansion at any time at the discretion of management. Mixed-breed determinations shall be made based on visual identification and/or veterinary documentation. All pets must comply with the community’s maximum weight limit at full maturity. For puppies or kittens, management will evaluate the projected adult weight based on breed standards and veterinary documentation prior to approval. Residents must provide: Current veterinary records, including vaccination history and verification of spay/neuter status (if applicable). Any additional documentation requested by management for verification purposes. Failure to disclose or obtain prior approval for a pet may result in lease violations and associated penalties, including but not limited to the removal of the animal from the premises. Assistance Animals: Pursuant to the Fair Housing Act and Maryland law, animals that are properly verified as service animals or emotional support animals (ESAs) are not subject to pet fees, weight limits, or breed restrictions.