Ratings & Reviews

Overall Rating

5
(122 reviews)
96.7% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Resident Reviews

submitted by Delores S. - |Recommended: YesService Is A Step Above — I would like to Thank Earl Gilbert Service Technicians for coming to my unit so quickly to resolve a serious issue that I was having.Thank you both for doing an amazing job Maintenance is doing an Awesome Job Delores
response from property -Thank you Delores so much for your review. We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Regards, Quest Management Group
submitted by Pinky C. - |Recommended: YesThanks Hilltop Team — Just to let you know this is my 3rd year her at Hilltop, so this means that I am happy with my apartment.The staff very responsive to deal with my issues or problems.The facilities have been upgraded which makes it a pleasant environment. I'm happy to live here- thanks you for making my stay here pleasant Pinky C.
response from property -HI Pinky, Thank you so much for your review. We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Regards, Quest Management Group
submitted by Sheron C. - |Recommended: YesThanks For Your Service — Thank you so much for the wonderful, professional work done in my bathroom- I appreciate it. Blessings,
response from property -Thank you Sheron for your wonderful review, I so appreciate you taking the time to share your experience at Hilltop Apartments. We value you and your feedback! Thank you, Quest Management Group
submitted by Angela B. - |Recommended: YesThanks Hilltop Team — HI BLESSINGS TO ALL FROM MS BROWN 5316 D5. I JUST WANTED TO TAKE THE TIME OUT IN ALL LIFE' S BUSY- NESS TO SAY THANK U TO THE TEAM MEMBER LAUREN, I DONT KNOW HER LAST NAME. BUT WHAT I DO KNOW IS THAT SHE IS ALWAYS MOST HELPFUL TO ME EACH TIME AS BUSY AS THE THE OFFICE IS ALWAYS SHE STILL ATTENTIVELY WORK WITH ME I MENTIONED TO HER THAT I THOUGHTSHE WAS THE PROPERTY MANAGER, BECAUSE SHE DOES THE JOB SO WELL . AND IVE ALWAYS TRIED TO GET TO TALK WITH THE ACTUAL PROPERTY MANAGER THAT IS. AS AGAIN LIFE IS BUSY, BUT MS LAUREN HANDLES IT. AND AS A RESIDENT OF 11 YEARS . IVE SEEN A LOT OF THEM COME AN GO,SO FAST AND I MEAM A WHOLE OLDIE BUT GOODIE CREW. AND YET THE FAITHFUL PROVE THEMSELVES. SO MY HEARTFELT THANKFULNESS TO LAUREN FOR EACH TIME I HAVE A ISSUE OR A CONSERNS AT AN APT. THAT SOO MUCH IS GOING ON I'TS STILL MAKES U HAPPY THAT SOMEONE STILL GOES OUT THERE WAY AT TIMES TO DO A JOB OF MANY SO I CAN FEEL AT HOME AT HOME AND HILL TOP. THANKS SO MUCH LAUREN. BLESS U. AND YOUR WORK EFFORTS FROM MS BROWN 5316 D5 DEFINITLY NOTICES AND THANKFUL 2 I NEED A RAISE GIRL😉
response from property -Thank you Angela for your wonderful review, I so appreciate you taking the time to share your experience at Hilltop Apartments. We value you and your feedback! Thank you, Quest Management Group
submitted by Imani S. - |Recommended: YesThanks For Caring — Hello Ms. Lucas, I wanted to take a moment and tell you how much I love living here at Hilltop Apartments. I have lived here since 2016 and have gone through a few management changes in the rental office with the change in leader ship. No matter who was in charge of the property I have always been treated with a very caring and professional manner. The true test of the rental office in my opinion was when we encountered the apartment fire on September 17, 2018. After being laid off from my job for seven months trying to make monthly payments to my rent until someone would hire me I started my new job the day of the fire. I don’t have to tell you how devastating it was to start something new and to lose everything in the same day. But in my darkest hour when I had no idea what to expect and no financial means to get it done the rental office took such excellent care of my household provided us with resources to rebuild again, even now it still touches my heart. Through that entire process the rental office engulfed us with their empathy, sympathy and compassion. Now to fast forward to today, I am still getting the same level of superior service as I’ve gotten my very first day here. I couldn’t say more about the wonderful people in the office because even though sometimes I am late they never make me feel low or feel like nothing to them I am still a valued resident. Thank you for all that you do, if no one else says I humbly appreciate everything you have done for me.
response from property -Thank you Imani for your review, I so appreciate you taking the time to share your experience at Hilltop Apartments. We value you and your feedback! Thank you, Quest Management Group
submitted by Xiomara H. - |Recommended: YesA Place To Call Home — Hilltop apartments is one the best places where I have lived. Leasing agents are very professional, helpful, and understanding when it comes to any situation. Maintenance problems are taken care of in a timely fashion and the guys are also very professional and courteous. I would recommend anyone to live here. I am very pleased and happy to live here.
response from property -Thank you Xiomarra for your review, I so appreciate you taking the time to share your experience at Hilltop Apartments. We value you and your feedback! Thank you, Quest Management Group
submitted by Alicia S. - |Recommended: YesI Love Where I Live — I've been a resident since 2006 and the management has changed but for the better and I would recommend Hilltop to my family and friends.
response from property -Thank you Alicia for your review, I so appreciate you taking the time to share your experience at Hilltop Apartments. We value you and your feedback! Thank you, Quest Management Group
submitted by Michael K. - |Recommended: YesAwesome New Staff — its an great place to live lovely very nice staff
response from property -Hi Michael. Thank you for taking the time to leave a review . We are so happy to hear that our on-site is delivering top notch customer service. It's our priority to deliver top notch customer service, and deliver a well maintained comfortable atmosphere. We value you and your feedback. Thank you, Quest Management Group
submitted by Delores S. - |Recommended: YesI Love The New Hilltop Staff — I love living here. I want to thank everyone in the office for being very professional, helpful, expediting issues. I really want to thank the Manager, Ms. Juanita for aiming to please, working with people to not only make it the best community, but are willing to be positive, work through whatever issues tenants may have in a positive way. She's phenomenal, it's always BEST to communicate then not to communicate. Ms. Juanita is very knowledgeable professional.
response from property -Thanks for the awesome review, Delores! We work hard to meet expectations and we’re happy to hear we are hitting the mark for you. We value your feedback! Thank you, Quest Management Group
submitted by Danielle P. - |Recommended: YesIt's In The Middle Of Everything. The Location Is Great. — It has it ups and downs like every apartment, but it's worth it.
response from property -Danielle, We would like to thank you for your review. Our team is dedicated to providing you with only the best there is to offer! We will be sharing your feedback amongst our team. Thank you, Quest Management Group
submitted by Gerald W. - |Recommended: YesIts A Nice And Quite Here — Convince
response from property -Gerald, We would like to thank you for your review. Our team is dedicated to providing you with only the best there is to offer! We will be sharing your feedback amongst our team. Thank you, Quest Management Group
submitted by Carol Q. - |Recommended: YesI Love The Property. Nice Environment , Close To The Subway And Shops. — My experience have been wonderful ,no complaints from me , i couldn't have ask for a more perfect place. I do not have any rodents. The area is pretty quiet. It's convenient to beltway,subway and many shops. This place is home to me,
response from property -Carol, thank you for the great review! We’re so happy you love your property! We work hard to meet expectations and we’re happy to hear we are hitting the mark for you. We value your feedback! Thank you, Quest Management Group
submitted by Rachel B. - |Recommended: YesExcellent Loaation, Professional Staff — I love the location, the communication with residence is on point, Staff always provide ample notices for any changes or situation within the community. The grounds cleaning crew keeps the community very clean.
response from property -Rachel, Thank you for the great review! We’re so happy you're enjoying you home and the community. We work hard to meet expectations and we’re happy to hear we are hitting the mark for you. We value your feedback! Thank you, Quest Management Group
submitted by Tenisha M. - |Recommended: YesUnsure — Unsure
response from property -Thank you, Tenisha for the review and 5-star rating! We value you and appreciate you! Thank you, Quest Management Group
submitted by Hakeem S. - |Recommended: YesGood — It’s a home
response from property -Hakeem, We would like to thank you for your 5-STARS and for this amazing review. Our team is dedicated to providing you with only the best there is to offer! We will be sharing your feedback amongst our team. Thank you, Quest Management Group

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Hilltop Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Hilltop Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose

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Hilltop Apartments has an overall rating of 5 out of 5 stars, based on 122 resident reviews.