Ratings & Reviews

Overall Rating

5
(122 reviews)
96.7% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Resident Reviews

submitted by Samuel - |Recommended: YesService Request 5 Stars — Mr Gilbert one of the maintenance crew has been my best experience so far since I moved in to this apartment. He’s so wonderful with great customer service 👏
response from property -Dear Samuel, Thank you for taking the time to leave your 5-star recommendation. I cannot wait to share your feedback with Team Hilltop. We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Ashley B. - |Recommended: YesReview — This is my first week in my new apartment so my views may change. I'm still kind of frustrated because we were told we were getting a top unit but after signing the lease our unit is on the second floor. I can hear mumbled sounds of people talking and the person above me walking around. The most annoying thing is the pipes are loud when they shower so the water sound wakes me up. The are a few paint splashes that look dirty but I am submitting my checklist so maintenance can come fix this. There is ample parking. The neighborhood is pretty quiet and we are close to the metro station.
response from property -Dear Ashley, Thank you for taking the time to leave a 4-star recommendation for Hilltop Apartments. We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Our priority is to offer a well-maintained and comfortable apartment home. We strive daily to provide outstanding service to our community members. Your feedback is extremely valuable to us. Thank you again for being our valued resident! Thank you, Quest Management Group
submitted by Roshon T. - |Recommended: NoAppliances Showed Be Changed — Appliances are old and not really working.
response from property -Dear Roshon, I'm sorry to hear we have not lived up to your expectations. It's our priority to offer a well-maintained comfortable apartment home. Please reach out to us at your earliest convenience at [email protected] or (410) 764-0539. I would like to speak with you directly regarding the issues you're experiencing and discuss a prompt resolution so that you can start enjoying your home again. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
submitted by Brandel - |Recommended: YesGreat — Noelle is a great leasing manager . She is always helping me out.
response from property -Dear Brandel, We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Our priority is to offer a well-maintained and comfortable apartment home. We strive daily to provide outstanding service to our community members. Your feedback is extremely valuable to us. Thank you again for being our valued resident , Quest Management Group
submitted by Anthony B. - |Recommended: YesThanks For Being Awesome — I have been living at Hilltop since 2015- and I really appreciate the new staff from leasing, managers and maintenance to the contractors. They are very professional and service all of my needs and they are friendly and know their stuff
response from property -Dear Anthony, Thanks so much for your 5-star recommendation . We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Almaroof, M. - |Recommended: YesGreat And Friendly Staff — I just moved in and received great customer service from Noelle , Queinece and Lauren . I hope to be a life long tenant of theirs
response from property -Thanks, Almaroof for taking the time to submit your 5-star recommendation. We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Cynthia S. - |Recommended: YesThanks Service Team — Earl did a excellent job with my service request and provided excellent customer service. Thank You
response from property -Thanks, Cynthia for taking the time to submit your 5-star recommendation. We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Amandji G. - |Recommended: YesGreat Place — Great place Wonderful staff
response from property -Thanks Amandji for taking the time to submit your 5 star recommendation. We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by ABDULGANIYU I. - |Recommended: YesAwareness — Is a peaceful community to live and raise children
response from property -Thanks ABDULGANIYU for taking the time to submit your 5 star recommendation. We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Mustafa /. - |Recommended: YesThe Property Is Ok — I do recommend the apartment to most of my friend. Letting them know that the apartment is clean, quiet and have a good security system and closer to the mall
response from property -Mustafa & Channelle, Thanks so much for your review. We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Yvette C. - |Recommended: YesRyan Is An Excellent Employee — Ryan has done very excellent service. He has a pleasant attitude. He is very polite and gets the job done
response from property -Hi Yvette, Thanks so much for your review. We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Claude A. - |Recommended: YesGreat Staff — I just moved in and Noelle is good. She was my leasing agent
response from property -Hi Claude, Thanks so much for your review. We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Delores S. - |Recommended: YesThank You Gilbert — Thank you Gilbert for expediting my issue
response from property -Hello Delores, Thanks so much for your review. We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Sandra M. - |Recommended: YesGood Job — Gilbert did a good job with my maintenance concerns
response from property -Greetings Sandra, thank you for your lovely note. I so appreciate you taking the time to share your experience living at Hilltop Apartments. Thank you, Quest Management Group
submitted by Ninette D. - |Recommended: YesThank You — Thank you Gilbert for the repairs in my home
response from property -Dear Ninette, Thanks so much for your review. We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Hilltop Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Hilltop Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose

Frequently Asked Questions

Hilltop Apartments has an overall rating of 5 out of 5 stars, based on 122 resident reviews.